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Terms of service

Last updated: November 14, 2026

  • These terms apply when you buy from lightluxn.shop.
  • Shipping: orders are processed in 1–3 business days. Choose free Standard delivery (5–8 business days) or Express for $8.00 (3–5 business days).
  • We offer a 30-Day Return Policy, and your legal rights always apply. See our Returns and Shipping Policy.

1. About LIGHTLUXN

lightluxn.shop is operated by LIGHTLUXN of 16 W 51st St, New York, NY 10019, United States. Email: support@lightluxn.shop. Phone: (410) 615-7819. References to "we", "us" and "our" mean LIGHTLUXN, and "you" means the person using the website or placing an order.

2. Using this website

You may use this website to browse and to buy products for your own use. Please do not misuse the website, for example by trying to gain unauthorized access, introducing harmful code or using it for unlawful purposes. We may suspend or restrict access where we reasonably need to, for example for maintenance or security.

3. Product information

We take care to describe our products accurately, using information from the manufacturer and our own checks. Images are for illustration, and colors may look different on different screens. Please check the model number, dimensions and specifications before you order. If you are unsure whether a product suits your needs or fits your space, contact us before you buy.

4. Prices

Prices are shown in US dollars ($). The price you pay is the total shown at checkout, including any applicable sales tax and delivery charges, before you confirm your order. Prices may change from time to time, but a price change will not affect an order we have already accepted. If we discover an obvious pricing error, we may cancel the order and refund you in full, and we will tell you if this happens.

5. Availability

All products are subject to availability. If a product you ordered turns out to be unavailable, we will contact you as soon as we can, and offer you an alternative or a full refund.

6. Orders and contract formation

  • When you place an order, you are making an offer to buy. The confirmation email we send acknowledges that we have received your order; it is not acceptance of it.
  • A contract between you and us is formed when we email you to confirm that your order has been dispatched.
  • We may decline an order, for example if a product is unavailable, if there is a pricing error, or if we cannot deliver to your address. If we do, we will tell you and refund anything you have paid.

7. Payment

Payment is taken at checkout using the payment methods shown there. Payments are processed securely by our payment provider, and we do not store your full card details.

8. Shipping and delivery

Orders are processed within 1–3 business days. We offer two delivery options on all products:

  • Standard: Free, estimated delivery in 5–8 business days in total from the order being placed (processing of 1–3 business days, plus 4–5 business days for delivery after dispatch).
  • Express: $8.00, estimated delivery in 3–5 business days.

Both options are available to the shipping locations offered at checkout. Delivery times are estimates, not guaranteed dates, and are counted in business days. Full details are in section 8 of our Returns and Shipping Policy. The goods are at your risk once delivered to you.

9. Returns and refunds

We offer a voluntary 30-Day Return Policy. You also have legal rights to return goods that are faulty, damaged, incorrect or not as described. We normally process eligible refunds within 10 days, without affecting any shorter legal deadline. All of this is explained in our Returns and Shipping Policy, which forms part of these terms.

10. Faulty products

Under applicable U.S. federal and state consumer protection laws, including implied warranties, our goods must be merchantable (of reasonable quality), fit for their ordinary purpose and as described. If they are not, you may have rights to a refund, repair or replacement. Please contact us if a product is faulty; see our Returns and Shipping Policy for details.

11. Intellectual property

The content of this website, including the LIGHTLUXN name, logo, page design, text and images that we own or are licensed to use, is protected by intellectual property laws. Brand names and logos of manufacturers belong to their owners. You may not copy or reuse our content for commercial purposes without our written permission.

12. Website availability

We aim to keep the website available but cannot guarantee that it will always be uninterrupted or error-free. We are not responsible for delays or failures outside our reasonable control.

13. Our liability

Nothing in these terms limits or excludes our liability for anything that cannot legally be limited or excluded, and nothing affects your legal rights as a consumer. Subject to that, we are not liable for losses that were not reasonably foreseeable when the contract was made, or for loss of profit, business or opportunity if you use the goods for business purposes.

14. Privacy

How we handle your personal information is explained in our Privacy Policy.

15. Changes to these terms

We may update these terms from time to time. The version that applies to your order is the one published on this website when you placed it.

16. Governing law

These terms, and any dispute arising from them, are governed by the laws of the State of New York and applicable U.S. federal law. Any legal proceedings will be brought in the state or federal courts located in New York County, New York. Nothing here affects your legal right to rely on the mandatory consumer protection laws of the state where you live.

17. Contact us

LIGHTLUXN, 16 W 51st St, New York, NY 10019, United States

Email: support@lightluxn.shop

Phone: (410) 615-7819